Glorious By Sheel is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. We’re committed to a seamless shopping experience. This Delivery and Return Policy outlines our shipping and return processes.

Delivery

1. Processing Time: We strive to process and ship your order within 5 to 7 business days of receiving it. You’ll receive a confirmation email with tracking information once it ships.
2. Shipping Rates: Rates are calculated based on your order weight, destination, and chosen method. You’ll see estimated costs during checkout before confirming your purchase. We offer standard and expedited options.
3. Delivery Time: Timeframes vary depending on your location and chosen method. Standard shipping typically takes 4-7 business days, while expedited shipping may take 2-3 business days. These are estimates, and actual times may differ.

Returns

1. Return Window: Unworn, unwashed, undamaged items with original tags can be returned within 5 days of receiving your order.
2. Return Process: To initiate a return, contact us at connect@gloriousbysheel.com with your order number and the items you wish to return. We’ll provide a return authorization number (RAN) and instructions.
3. Return Shipping Costs: You are responsible for return shipping costs. We recommend using a tracked shipping method.
4. Refunds: Once we receive and verify your returned items meet the return criteria, we’ll issue a full refund to your original payment method within 15 business days.
5. Exchanges: We currently don’t offer exchanges. If you’d like a different item, return your original item and place a new order.
6. Non-Returnable Items: Certain items, like swimwear, intimates, or sale items, may be non-returnable. These will be clearly marked on the product page.

Damages and Defects

If you receive a damaged or defective item, please contact us immediately at connect@gloriousbysheel.com with your order number and a description of the issue. We’ll work with you to resolve it promptly.

International Shipping

We currently only offer domestic shipping within India.

Changes to This Policy

We may update this Delivery and Return Policy to reflect changes in our practice and service offerings. We’ll notify you of any modifications/amendments by posting the updated Policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Delivery and Return Policy, please contact us at: connect@gloriousbysheel.com